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Love your customer love yourself

23rd September 2016

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The Awards

The UK Customer Experience Awards has become one of the most important events in the calendar for CX professionals across the UK.

This unique daytime event, enables businesses from across the UK to compete for the ultimate accolade in the world of customer experience.

Since its launch 7 years ago, the UK Customer Experience Awards has grown and is now attended by representatives from over 150 companies in many sectors and disciplines at the finals at the Park Plaza, Westminster, London.

The Awards are judged by panels of independent business men and women. The scoring methodology and criteria, endorsed by Cranfield School of Management, are available for all to see, and feature judges' feedback reports for all entrants.

The reports are provided after the Awards.


The Entry deadline

17th June 2016


The Awards Finals and Presentations

23rd September 2016

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The Awards

"A wonderful way to gain industry recognition for great initiatives, but also to celebrate and recognise our best teams."

Shelley Arnett, Nationwide Building Society, Employee Excellence Consultant

"We loved the interactivity of the day and the opportunity to network with like-minded CX professionals"

Susanne Henderson, Sage UK Limited, Incentive Specialist

"Excellent best practice sharing, great for Networking, good spread of sectors and professionally organised & delivered!"

Frank Mowat, HSBC, Deputy Regional Director - London Region

About the awards

The UK Customer Experience Awards is an exciting daytime event created to recognise and celebrate the organisations, teams and individuals who are achieving excellence in customer experience. A vehicle for sharing best practice, the Awards enable the organisations who enter to promote continuous improvement, learning and personal development.

The Categories

The UK Customer Experience Awards recognise and celebrate exceptional CX initiatives in 23 categories across sectors and disciplines and for teams and individual professionals.

Judging at the awards

We rely on the expertise from our extensive judging community who bring industry knowledge and category specific skill sets to assess every Award entry.

The judging process is transparent, impartial and independent from the team who manage the Awards. All Judges go through a vetting process and are ultimately the ones who decide whether your entry is worthy of an Award!

Our Sponsors and Partners

Our Sponsors and Partners have the opportunity to connect with potential customers at an unforgettable moment in their career.

To discover more about this opportunity, please click the link below:

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