Heritage Managing Director & Customer Champion LVFS
Lynzi has over 20 years’ experience in the financial services industry leading multi-disciplined teams in different countries. Previously, Lynzi was at Old Mutual Wealth as Operations Director where her team won multiple industry awards for Customer Experience and Customer Service. Lynzi has a passion and a drive for delivering the best Customer Experience possible.
Lynzi is proud to say that she moved to LV= in 2019 as Customer Experience Director and has subsequently been appointed Managing Director of the Heritage business. LV= is a business that is passionate about the Customer, and places the Customer Experience at the heart of its decision making.